HOW TO DESIGN A BOOK TO NEVER SIT ON A SHELF.

I’ve designed and illustrated a handful of books like the silly Safe Baby Handling Tips, Mysterio’s cute picture book, and more. But this was the first book I was asked to design that was, well, an actual BOOK. Like, a book you could spend more than 5 minutes reading. It had more than 1000 words in it, for crying out loud! What made it even more special was that it was penned by my talented writer wife and partner, Kelly Sopp. Which I’m thinking might be how I was lucky enough to get this very different assignment? Maybe.

Kelly’s book is titled Hey, I Love You…and it’s beautiful, simple, and remarkably (you’ll appreciate the pun in a minute) unique. It was written to give couples practical marriage wisdom, along with an effortless way to exchange heartfelt words that need to be said, or unsaid, or aren’t said often enough. It’s different from any book in the Relationship and Marriage section of your last remaining bookstore for a lot of reasons. But the most brilliant reason is the way you use it. Any book can tell you what to say, how to act, or what 25 rules to follow to reach happily ever after. But Kelly’s book has a simple, built in system that, when applied, will literally keep dust from collecting on the book AND your marriage.

The final cover of Hey, I Love You…: Bookmark your way to a Remarkable Marriage by Kelly Sopp. We did over 30 covers for this, can you believe it? And they were all this simple and they were all in white, black, and this charming yellow. That byline on the front on white? That’s a removable sticker. The book is meant to be personal and we didn’t want people looking at marketing stuff every time they wanted to use it.

The final cover of Hey, I Love You…: Bookmark your way to a Remarkable Marriage by Kelly Sopp. We did over 30 covers for this, can you believe it? And they were all this simple and they were all in white, black, and this charming yellow. That byline on the front on white? That’s a removable sticker. The book is meant to be personal and we didn’t want people looking at marketing stuff every time they wanted to use it.

SO MANY WORDS! It was actually fun managing the typography. I hadn’t dealt with having control over this much copy for a while and it was so fun. Of course there more to this than this one spread, silly. Oh, and tabs. I was able to include finger tabs for each of the 5 chapters so you could find what you wanted to “say” really fast.

SO MANY WORDS! It was actually fun managing the typography. I hadn’t dealt with having control over this much copy for a while and it was so fun. Of course there more to this than this one spread, silly. Oh, and tabs. I was able to include finger tabs for each of the 5 chapters so you could find what you wanted to “say” really fast.

It’s so REMARKABLY easy (paying off on that earlier pun now): the bulk of the book is composed of bookmarkable sentiments that you can use to offer words of romance or encouragement to your spouse. Just find the feeling you want to share, pop in the supplied bookmark, and hide the book in a fun place for your partner to find. Under their pillow. On top of the coffee maker. In the fridge. Get creative! Every page is a love note to be left to deliver a soft, unexpected reminder to your spouse that you’re there and thinking of them.

But the book is especially helpful to any and every marriage because it accounts for reality. Everything’s not all romance, all the time. There’s a section for when you have disagreements and tough times. There’s even an array of thoughtful ways for you (or your spouse) to sincerely apologize for any discretion. In these cases, it’s less about starting a makeout session. It’s more concerned with getting you two discussing what might be out of whack in a kind, constructive way so you can get back to the makeout sessions.

Most of the book is like this. And this is how it works: “Oh, something is bookmarked for me!” (top right). “Awwwww!” (left) “AWWWW! (bottom right) Do I really need to tell you what happens next?

Most of the book is like this. And this is how it works: “Oh, something is bookmarked for me!” (top right). “Awwwww!” (left) “AWWWW! (bottom right) Do I really need to tell you what happens next?

This isn’t just a book to instigate cuddles. It’s got everything you’ll need during your decades together. Seriously. It can even help you tackle some pretty serious stuff. My article on doing the book illustration goes more into the challenges that…

This isn’t just a book to instigate cuddles. It’s got everything you’ll need during your decades together. Seriously. It can even help you tackle some pretty serious stuff. My article on doing the book illustration goes more into the challenges that posed to the tone of the book.

I’m not trying to sell you the book. If you’ve read any of my articles on strategy, design, marketing, and illustration, they all dive into this much background detail. Because no work can be evaluated by the work alone. That’s literally why they say, “You can’t judge a book by it’s cover.”! Because the cover may not reflect the spirit of the writing. I had a brilliant creative director tell me once that the fastest way to kill a bad product is with good marketing. It’s so true.

So when I got Kelly’s final manuscript, here were my take-aways:
Upbeat. WAY out of character in the genre (in a good way). Funny where appropriate and keenly adept at bringing a sensitive positivity and kind understanding to the serious bits. It reads like lavender scented, soft wool dryer balls. Romantic if you’re in that mood, comforting if you aren’t.

The book’s content was a complicated thing (the topic of marriage) broken down into its simplest form and delivered with a kind smile. So that was my direction. Get out of the way of the words and just deliver them, gently. The font is Abrade. It’s got, like, 1M variants and its Light version fits the tone of Kelly’s writing like a wedding ring.

All this is from the initial pitch to our publisher (Running Press). Pretty similar to what was published, no? Hahaha. It’s because we presented such a detailed, thought out vision of what this book could be. But there were some changes. (Clockwise) At first we thought it’d be really nice if the hardcover was cloth covered (instead of a book jacket). But that turned out to be too expensive (and in the end it was fine ‘cause it’d  probably get really dirty with use. This is a photo of the book I ‘shopped up for the pitch. The books visual language was thought out at the beginning, too. We even included a series of patterns to use and that was just for the endpapers. The HEY logo as so important that I did a ton of versions before landing on what we chose, here on that bookmark. And finally a ‘shopped image of the book where one might find a spicy sentiment waiting for them!

All this is from the initial pitch to our publisher (Running Press). Pretty similar to what was published, no? Hahaha. It’s because we presented such a detailed, thought out vision of what this book could be. But there were some changes. (Clockwise) At first we thought it’d be really nice if the hardcover was cloth covered (instead of a book jacket). But that turned out to be too expensive (and in the end it was fine ‘cause it’d probably get really dirty with use. This is a photo of the book I ‘shopped up for the pitch. The books visual language was thought out at the beginning, too. We even included a series of patterns to use and that was just for the endpapers. The HEY logo as so important that I did a ton of versions before landing on what we chose, here on that bookmark. And finally a ‘shopped image of the book where one might find a spicy sentiment waiting for them!

Alternate covers! So many covers. I mentioned we looked at over 30 subtle and not so subtle variations, but that didn’t even include versions of what shape the cover sticker was or what would be on the bookmark or what if the cover was cloth with an…

Alternate covers! So many covers. I mentioned we looked at over 30 subtle and not so subtle variations, but that didn’t even include versions of what shape the cover sticker was or what would be on the bookmark or what if the cover was cloth with an acetate jacket!? I don’t know if this is how much thinking goes into every published book, but it’s what goes into the ones I design.

This is where to keep this book. Everywhere. The best design aspect is the concept itself. That the couple who owns the book uses it as a fun communication device, passing it back and forth as desired or needed.

This is where to keep this book. Everywhere. The best design aspect is the concept itself. That the couple who owns the book uses it as a fun communication device, passing it back and forth as desired or needed.

I mentioned at the beginning that this was more of a “book-like” book than I’d ever designed in the past. It’s true, but it’s “more-than-a-normal-book” because of the interactivity baked into the concept. So even the writing of it was part of it’s design and I collaborated with my author from the outset. We divided the content into bite-size, intentional bits. We made it easy to digest. And the final layout is a natural extension of that.

The bookmarkable spreads are visually sparse to give the sentiments the attention they deserve. The lead message is positioned large as a sort of headline at the top left with an accent illustration above for colorful, emotional seasoning. At the lower right are brief, carefully chosen words of support, positioned to not be blocked by the supplied bookmark. Easy squeezy, light and breezy.

One of my favorite quotes is one that I cannot for the life of me remember so I’m going to go with something similar that I found on the interwebs - ”The definition of being good is being able to make it look easy” That was from one of the great thinkers of our time, Hugh Jackman. I happily did over 30 cover designs for this thing to be sure I got it right. Yeah, the cover is important, but 30!? Published authors, did you get 30 versions to consider? I also did 250 more illustrations than was called for (or paid for in the advance). I explain in my article about the illustrations that it wasn’t because I had to because I was married to the author. It’s just the book needed it. Which didn’t make it the easiest project I’ve ever tackled but it was just as rewarding in the end. Because I LOVE going the extra mile(s) for something (and someone) I deeply believe in.

DAVE SOPP – Creative

Yep, that’s me. I’ve got over 20 years of marketing strategy, graphic design, advertising art direction, and illustration experience. Want to use some of it? Email me at dave@davesopp.com

 

How to Not Destroy a Baby.

Strategy > Safe Baby Handling Tips

Are you a parent? Let me tell you, it’s terrifying. Scary at the least. If you are one, you know what I’m talking about. You’re so nervous and excited and, well, clueless. Because if it’s your first, you have no real idea what you’ve gotten yourselves into. And that’s a fact that becomes more and more clear as you careen toward your due date. When Kelly and I were expecting, I was just scared. She was terrified.

FINAL: The cover of the expanded version of Safe Baby Handling Tips. On the cover is a miniature, simplified version of another product I designed for Wrybaby – The Wheel of Responsibility.

FINAL: The cover of the expanded version of Safe Baby Handling Tips. On the cover is a miniature, simplified version of another product I designed for Wrybaby – The Wheel of Responsibility.

When I was 14, my parents decided they missed being parents (of really small, helpless people). So, they had my brother Josh. Then my sister, Lindsey, three years later. So being in middle school through high school with a couple of babies in the house would prove really helpful to me as a soon-to-be-dad. I knew how to feed and burp a baby, change diapers, and all that jazz. Meh, just like ridin’ a bike. I was in no way emotionally prepared (and who is the first time) for the shock of full time responsibility, but at least I had some exposure in the field. Kelly had none.

We did all the things you do as expecting parents. We read scary articles online, we bought books that were thick and boring, or thick and scary. We were the first of our hipster advertising friends to have a baby, so they were, hilariously, no help at all. We went to baby care classes, and to the requisite Lamaz classes. And finally, our hands about all wrung out, Kelly went into labor and everything changed. 

 Sorry, changed for the better, I mean. Kelly and I soon discovered a few important truths.

  1. Across the span of human history, all new new parents feel the same

  2. Caring for a baby is difficult, but it’s manageable and only gets easier with time

  3. You’ve got to be a fucking moron to really mess this up

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REVIEWS: Our Amazon reviews are hilariously amazeballs.

REVIEWS: Our Amazon reviews are hilariously amazeballs.

TRUE: The only foreign translation of Safe Baby Handling Tips – German. Take a look at that title on the cover! Hahahaha. Do I have to tell you I had nothing to do with the layout? So bad!

TRUE: The only foreign translation of Safe Baby Handling Tips – German. Take a look at that title on the cover! Hahahaha. Do I have to tell you I had nothing to do with the layout? So bad!

That last point, especially. That’s where Safe Baby Handling Tips came from. Look, as long as your intentions are good, and you’re a somewhat stable person, you really aren’t going to mess this up. At least not in the beginning. Oh, you’ve got all the time in the world to unintentionally destroy your child emotionally. But in the first year? Nah. You good.

We’d conceived (see what I did there) the concept of these “handling tips” about a week after bringing our new son home. Each illustrated tip was printed on a newborn item: a onesie (Playing with Baby); a hooded towel (Drying Baby); a diaper cover (Checking Baby’s Diaper); you get the idea. It’s very simple. Each scenario shows you a common parenting activity and what kind an absolute idiot you’d have to be to mess it up. Sort of gives you some perspective, no?

Anyhoo, we were in Wrybaby’s booth at the New York International Trade Fair when a couple of reps from Running Press strolled in. They asked me if I had any more of these tips to fill a book. “Of course!”, I said. I didn’t. But I sure did a week later when we sent them the packet of illustrations that would eventually become Safe Baby Handling Tips.

To date, Safe Baby Handling Tips has sold over 120,000 copies. It is also well reviewed on Amazon. The book has been translated into German because if anyone knows anything about comedy, it’s the Germans. And the illustrations have become an stubbornly enduring meme on the internets much to our pleasure and dismay.

DAVE SOPP – Creative

Yep, that’s me. I’ve got over 20 years of marketing strategy, graphic design, advertising art direction, and illustration experience. Want to use some of it? Email me at dave@davesopp.com

 

How to Cut to the Quick.

Advertising > Print

As of this writing, everything I’ve shared with you has been real. Real, and paid for, and real. Except this. But I love this so much I wanted to share it. This was a spec project that Andrew Tonkin (my writer partner) and I put together when I was working in San Francisco. There was a little niche newspaper in the East Bay called the Antique Journal. I love antiques and Andrew and I were looking for a client, so we approached them with this idea.

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They didn’t understand it. Which is fine. I don’t know why they didn’t get it, but then again, they aren’t around anymore and Andrew and I are. Anyway, everything about it was spot on and would prove over time (see Antiques Road Show) to be exactly on target. Antiques Journal was a trade journal. It wasn’t an interior design boondoggle like Country Living (even though, admittedly, they do feature a 2 page recurring section about value). The Journal wasn’t soft and sweet and nostalgic and Pinterestable. It was about money, baby. Antiques is a serious business, after all. And I guess that’s what I like about these ads. They boldly trash sentimentality to speak the buyers (or sellers) language. Andrew’s writing is just so good, I had to share it with you.

DAVE SOPP – Creative

Yep, that’s me. I’ve got over 20 years of marketing strategy, graphic design, advertising art direction, and illustration experience. Want to use some of it? Email me at dave@davesopp.com

 

How to Be One and Done.

Advertising > One Sheets

VersaMe was doing most of its heavy marketing lifting online. It made sense (sorry print pubs), but even still, there was always a need for printable downloads and leave-behinds for meetings, that kinda thing. When we shifted focus to our Partner program, we needed specific materials for all that. Plus, we brought on sales reps to follow-up leads in a couple of industries we were getting traction with. And those guys love leave-behinds.

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We’d already made a killer brookchure (I think every time I mention it I’m going to change the name), that covered a LOT of ground for the various organizations that could use the Starling. But once we got a nibble, we needed something to send them that was more specific and direct in asking for the sale. That’s where these little one-sheets came in. They were informative advertorials that acted as really brief product brochures for each field. If you’ve read any of my bits about brochures, you know I have a sort of system. For a one-sheet, the rules are the same, but also a little different. While no one wants to read a brochure OR a one-sheet, if they’re holding it then they did qualify for a call to action. So, they’re a little more likely to read at least a little bit (if not half) of your long copy. And for this format, the eye-candy rule still applies. Pepper the thing with visual stimuli and repeat your points over and over in pull-quotes and captions. Keep things brief, lively and kinetic, with an eye on the hierarchy of your messaging.

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DAVE SOPP – Creative

Yep, that’s me. I’ve got over 20 years of marketing strategy, graphic design, advertising art direction, and illustration experience. Want to use some of it? Email me at dave@davesopp.com

 

How to Make the Complicated Simple.

Design > Brochures

Every client is different, and every marketing problem is different. But sometimes (although rarely) you don’t have to reinvent the wheel all over again. If something works, heck, keep it! I already had a brochure-making system that worked and I already made a bookshure (I really need a better name) for VersaMe’s Starling Partners program. It was a cool idea that worked great, so we kept all the physical formatting (same size, dimensions, heavy cover and nice page weight) for the next project. Besides, if you have to do multiple brochures for a company, you might as well build a library that looks uniform and tight when they’re all together.

FINAL: The name and logo I created for VersaMe’s platform came directly from how it worked. Also, Spoke’s not a bad name for a company that’s all about verbal communication, right?

FINAL: The name and logo I created for VersaMe’s platform came directly from how it worked. Also, Spoke’s not a bad name for a company that’s all about verbal communication, right?

The Starling was VersaMe’s early-education wearable. You can read all the deets here, but in short, The Starling was based on a super advanced platform that VersaMe created called Spoke ( I named it that based on the eventual infographics). The Starling logged data about an infant’s early-developmental progress and sent it to Spoke. Spoke would process that data and send it (along with recommended action items) to the parent and any parent-approved care givers. For consumers, the data usually just went to parents, grandparents or a nanny. But if parents wanted, they might also include their pediatrician. If an infant is a little short on direct verbal communication, their parents and the pediatrician would recognize that and, at the regular visit, they could figure out ways to improve that outcome together. Think of it like an educational thermometer that parents could share with their pediatrician.

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Anyway, that’s it’s simplest version of how VersaMe’s Spoke platform works. Spoke was developed to sustain the maximum amount of early development team building. Unlike so many of today’s algorithms, this one wasn’t built to exploit user data to deliver relevant advertising. Spoke was built to deliver relevant, actionable educational opportunities to a team of caregivers in the development network the parents created, in order to meet their child’s specific needs. Cool, right? And that’s what this brochure had to explain to an audience that wouldn’t want to get into the coding weeds about exactly how that was even possible. Investors, partners, etc. just wanted to know the basics of how Spoke worked and what its potential was. 

And I made up everything you just read. Sort of. Mostly. Look, although Spoke’s functionality was clear for the founders and developers (so they could build it), no one ever really defined it in a way regular people would understand. Even though I’d made a name for myself making complex stuff simple, I was lucky to have the capable help of VersaMe’s Product Manager, Susan Tahir. Together we defined, named, branded, iconically mapped, invented creative uses for, and I can safely say, improved the complicated process that made this Spoke so valuable.

So for the brochure (and this didn’t have to be a brochook): same company; different audience; different product; slightly different look. This had to convey all the existing brand attributes, but send a different message – we were confident, smart, sophisticated, and had created a (truly) amazing platform.

INFOGRAPHICS: I really enjoyed designing the graphics showing how Spoke worked for different users. It’s was crazy complicated and I got it boiled down to an easy-to-follow, step by step guide.

INFOGRAPHICS: I really enjoyed designing the graphics showing how Spoke worked for different users. It’s was crazy complicated and I got it boiled down to an easy-to-follow, step by step guide.

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I kept with my favorite system of solving one problem per spread, but this was so targeted, that I didn’t need to go overboard on the eye-candy and repetition. Here’s how this one broke down:

Cover: Sexy and High-Tech.

Spread 1: What we’re doing is a big fucking deal

Spread 2: Look, here’s why it’s amazing for everyone...

Spread 3: ...and here’s how it changes everything

Spread 4: Here’s exactly how it could be used to do this...

Spread 5: ...and this

Spread 6: You’re already behind in this emerging, proven technology

And we’re out. If you’ve seen the other VersaMe stuffs I did (the Partner Brochure, or the videos, or even the packaging) this a similar example of taking existing materials and jerking the message into new territory without having to recreate everything.

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DAVE SOPP – Creative

Yep, that’s me. I’ve got over 20 years of marketing strategy, graphic design, advertising art direction, and illustration experience. Want to use some of it? Email me at dave@davesopp.com

 

How to Not Make a Brochure a Brochure.

Design > Brochures

I was recently in a meeting with a CEO who was newly hired by a long time client (not VersaMe). He didn’t have the history on what lousy shape the marketing had been in before I started helping to pull it together. He mentioned his desire to increase B2B sales and I told him we’d recently finished a brochure for just that purpose. The CMO handed it over to him, and he leaned back and flipped through the brochure for nearly 2 seconds before he tossed it on his desk and said, “Well, this is table stakes.”

FINAL: The cover of the brochure that wasn’t really a brochure. Or was it? < Insert evil laugh here >

FINAL: The cover of the brochure that wasn’t really a brochure. Or was it? < Insert evil laugh here >

FINAL: Probably the most important spread in the brochook. Publishing information! So important-looking! :-)

FINAL: Probably the most important spread in the brochook. Publishing information! So important-looking! :-)

I bring this up, not because it was kind of a shitty thing to do and say, but because it says a lot about what a brochure has to do. First, let me say that about a month before his arrival at the company, an old brochure (from before my time) existed. It was missing the logo on the cover. Actually it wasn’t missing, but the logo was the printed in the same color as its background color. So the tag line was visible in white and you could juuuussst barely see the logo if the light was shining on it just right. That CEO was actually lucky to even have table stakes to look at. Hahaha. But to my point – even though he didn’t look at the thing from the perspective of the reader it was designed for, which you should ALWAYS do no matter what C-level you are, he DID give just about the right amount of attention to it.

No one wants to read your brochure. Sorry, they don’t and they won’t. Not all of it, at least. That’s why you’d actually laugh out loud if you read all of a brochure I’ve designed and written. Look, every spread has got to solve one problem. Not page, SPREAD. But you can’t do it all at once, like in one big piece of copy. You’ve gotta boil down the point you want to make to its shortest, most effective form, and then repeat it on the same spread in different forms - pull quotes, diagrams, testimonials, icons, photos, captions. So that no matter what catches their eye as they flip through like that CEO did, something important will stick with them whether they like it or not (or even know it, or not).

FINAL: The first real spread is all about authority. This book is factual and the information comes from big places and important professionals.

FINAL: The first real spread is all about authority. This book is factual and the information comes from big places and important professionals.

All this being said, at VersaMe, we created a really quality piece as a leave-behind/mailer for our new Starling Partners Program. Our audience was libraries, pediatricians, speech language pathologists, pre-schools (public and private), teachers, and non-profit organizations. These people, who already knew the importance of early-education, were seeking out emerging technology that could: help their missions; keep them relevant; and in some cases, keep them well funded. This brochure assignment turned out to be my favorite ever because I decided I wasn’t going to make a brochure at all. Instead, I wrote a BOOK about the problems the reader faced. And midway (SPOILER ALERT), the Starling would appear as a fantastic example of what was available to solve those problems.

Because VersaMe were experts on early-education (true), and what we had to say in here was important (also true), we had to make this brochure (bookchure? brochook?) look important. That’s why I wrote it in a sort of third-persony way and even added publishing info to the title page (sometimes it’s the littlest things that do the most work for you).

FINAL: Second spread is empathetic. We know your struggle is real.

FINAL: Second spread is empathetic. We know your struggle is real.

FINAL: AH! Third spread and we final get to the Starling. But still talking about it as if we had nothing to do with it until the second sentence of the copy.

FINAL: AH! Third spread and we final get to the Starling. But still talking about it as if we had nothing to do with it until the second sentence of the copy.

As a side-note, VersaMe had always wrestled with a minor identity crisis. They had only one SKU, the Starling, so did they really need the VersaMe name? Was it confusing? Should they just call the company Starling? It didn’t make since to have an umbrella company until you’ve got more kids to put under the umbrella. Still, always plan for success. Who knows when those new products would come (turns out not very long, after all). So in this case, using VersaMe as the author and publisher of this book, and Starling as the example solution late in the story, actually helped define the company/product name hierarchy for us. And it was just good theater.

Anyway, here’s how I broke down the spreads before designing it:

Cover: Looks like a book from a research company. I see someone who looks like me and what’s that cool star thing?

Spread 1: This information we’re giving you is as legit as these researchers, respected people, and institutions.

Spread 2: Your job is super hard, we get it.

Spread 3: There’s a thing called the Starling that will seem like a miracle to you.

Spread 4: The data you could get from something like the Starling could finally prove what you do is effective.

Spread 5: Organizations are already using this Starling thing.

Spread 6: Something as helpful as the Starling is easy to set up.

Spread 7: Look at these smart smarties who are helping your peers.

Spread 8: This is all it takes to solve your problem. Not scary or complicated at all.

FINAL: Reading left to right, spreads 4-8

FINAL: Reading left to right, spreads 4-8

And there you go. I mentioned above that no one wants to read a brochure. But people like reading books. Even thin-ish, square paperback books that give the right reader true, helpful information that they’re interested in, delivered in a way that welcomes them to learn about a very real solution to the problems they have while trying to help their communities to raise their children right.

Remember that dismissive CEO from before? It wasn’t two minutes after he tossed my brochure on the table before he snapped it back up and flipped straight to the spread touting  friendly, knowledgeable professionals. Pointing to the feature photo of his IT Manager, he asked, “How’d you get him to smile? I’ve never seen a head of IT look that happy.”

Boom.

DAVE SOPP – Creative

Yep, that’s me. I’ve got over 20 years of marketing strategy, graphic design, advertising art direction, and illustration experience. Want to use some of it? Email me at dave@davesopp.com

 

How to Succeed by Being a Pain in the Ass.

Advertising > Print

Downtown Mooresville had an aggressive line-up of events planned to lure foot traffic. There was something for every season. While we set up an events page on the newly branded website and drove eyeball traffic there with online ads and social media, we also had to cover the bases in print. Which, by the way, was way more fun than the online stuff because we got to write cute little seasonal headlines that intro’d that month’s event schedule.

FINAL: What I send the pubs and what the pubs eventually print. It looks deceivingly simple, was actually a colossal pain for everyone, and was totally worth it for the way it tied all the dispirit ads together so they worked under Downtown’s brand.

FINAL: What I send the pubs and what the pubs eventually print. It looks deceivingly simple, was actually a colossal pain for everyone, and was totally worth it for the way it tied all the dispirit ads together so they worked under Downtown’s brand.

At the same time, Mooresville’s newspapers (the Mooresville Tribune and the Charlotte Observer) had had sales reps stomping around town collecting Downtown business to place small space ads at a reduced price which would run in a special dedicated full page. You know the menagerie I’m talking about. So not only did they need a quarter page template for events, but also a template that said “All these terrible ads are from businesses in Downtown Mooresville”. Well, not exactly that, but you know what I mean.

I worked on a lot of templatized ads in my early creative career in San Francisco (Parc 55 Hotels, Scandinavian Designs (an early IKEA), KPIX Channel 5, etc.) but none of it was as convoluted as what we did for Downtown.

BEFORE: This is what the pubs were doing for Downtown before. All over the map, right? From Easter to Christmas, every ad was wildly different.

BEFORE: This is what the pubs were doing for Downtown before. All over the map, right? From Easter to Christmas, every ad was wildly different.

See, here’s how it worked before – The pubs had been doing these full page gangups forever. There’s a full-page ad that measured X by X, and the sales reps would try to fill it with as many small space ads as they could muster up from the small businesses Downtown. Then the pub’s art department would write, design and produce all those small ads to standard sizing that would fill the page. The Downtown Commission (AKA neighborhood, mall or whatever) usually gets a quarter page’s worth of branding space. Unless of course, the reps come up short on sales. Then they add whatever they couldn’t sell to the branding space, free of charge. Usually it doesn’t make that much of a difference because the paper is also designing the branding bit, too. You could just hand over your branding assets (which everyone did), but good luck getting anything consistent from month to month beyond getting your logo somewhere on the page next to a giant headline in a random font yelling “EASTER TIME DOWNTOWN” or “MERRY CHRISTMAS”, along with a shit ton of clip art. I wanted to change that.

FINAL: On the left is what I’d get from a newspaper rep. An phone snap of their hand-drawn schematic. Then I’d lay that all out and fill the spot they left for Downtown with seasonal goodies. This one was pushing gifts Downtown for Mother’s Day.

FINAL: On the left is what I’d get from a newspaper rep. An phone snap of their hand-drawn schematic. Then I’d lay that all out and fill the spot they left for Downtown with seasonal goodies. This one was pushing gifts Downtown for Mother’s Day.

Only by working REALLY closely with the sales reps, was I able to get what I wanted. It was time-consuming, but also fun, because I knew no one else (like neighboring downtown Statesville or downtown Davidson) would ever think of doing it. I wouldn’t design all the small space ads, but I designed a template to lay behind them. I also designed a solution for the standard size we were given for our branded space, but it hardly ever worked out that way. Sometimes we had a little more space, and sometimes a LOT more space. For the underlying template to be visible and tie everything up in a tidy package, the small space ads had to be a teeny bit smaller than their standard sizes. And that’s what wrecked all kinds of havoc from the production department to their billing system. It was super inconvenient for the bean counters, but they still let me do it.

FINAL: Sometimes we’d get a lot of space, and sometimes very little. So we had to be flexible with whatever we were promoting that month. We also had a lot of fun with the attention-getting headlines.

FINAL: Sometimes we’d get a lot of space, and sometimes very little. So we had to be flexible with whatever we were promoting that month. We also had a lot of fun with the attention-getting headlines.

Each publication would send me a list of the total ad space and individual ad sizes they were able to sell. Whatever was left over, I’d get to use for the branding. Then I’d build a full page template with white boxes representing where their production artists should place the small space ads. Then, I’d go to town filling out the space that was left with what Downtown wanted to promote: a specific event; the complete event schedule for the month; or maybe just an ad about the charms of Downtown Mooresville. It was a pain, but I was totally right. No other competitor to Downtown Mooresville did it. And our stuff most always ran simultaneously during the big shopping months. The bigger, “more sophisticated” city’s ad looked like shit compared to ours. It was not only hilarious, but it really went a long way toward making Downtown look special. Oh, and as a super-double bonus, I eventually managed to get all the local magazines to do the same thing with me. Hahahaha.

DAVE SOPP – Creative

Yep, that’s me. I’ve got over 20 years of marketing strategy, graphic design, advertising art direction, and illustration experience. Want to use some of it? Email me at dave@davesopp.com

 

How to Make a Brochure About Something That Doesn't Exist Yet.

Design > Brochures

Downtown had a brochure before I started working with them. In fact, they had too many brochures! Hahaha. There was one they had made, the Mooresville Historic Preservation Commission (HPC) made one also (without asking, even), and I think the local newspaper made their own for some reason. So when we finished all the strategy and identity stuff, I sat down to straighten all that out. Gotta say, it wasn’t like the HPC didn’t have any business in promoting Downtown. There was plenty of history to talk about Downtown. In fact, I even ended up using some of their stuff (I’d later become the Chairman of the HPC). It’s just that everyone (and everything) had to work together.

FINAL: The first brochure I did was so simple in the end. But it took a lot of work to define and visualize a Downtown Mooresville that didn’t quite exist in the way we were describing it.

FINAL: The first brochure I did was so simple in the end. But it took a lot of work to define and visualize a Downtown Mooresville that didn’t quite exist in the way we were describing it.

BEFORE: A look at the existing situation before I got started on rebranding Downtown Mooresville. Clockwise from top left: 1. The many co-existing brochures of Downtown Mooresville. 2.-4. This is literally 90% of photography that existed of Downtown…

BEFORE: A look at the existing situation before I got started on rebranding Downtown Mooresville. Clockwise from top left: 1. The many co-existing brochures of Downtown Mooresville. 2.-4. This is literally 90% of photography that existed of Downtown. People’s backs and empty streets. 5.-10. The real Downtown Mooresville. Lots of empty storefronts.

I mentioned before that “It’s Happening Downtown” was a big fat fib-a-roo. At least in the short term. Lots of events were planned for Downtown, but for the brochure, I couldn’t wait for them to roll into existence. I had to prove the lie immediately, while occupancy in Downtown Mooresville was at an major low. Also there were no photos in their photo bank to use. Just a few random shots of people’s backs. Man, thinking back on it, I was pretty screwed. Hahaha.

First I found myself a local photographer (the talented Jeremy Deal) via the frame shop owner on Main Street and off we went to try and hustle up some visual happenings. It was hilarious. Downtown was so D-E-A-D. And it’s not like we could go hire a bunch of models or crowds. The little girl on the cover is Jeremy’s daughter. The guy walking by the hardware store is my neighbor and eventual Mayor of Mooresville and his daughter. They happened to be passing by so we pressed them into service. The couple walking by the train depot? Friends of mine. In the end we did a pretty decent job of faking a lively (or at least sparsely populated Downtown). Take a look at that list of events. SO MANY! We really tried to segment the information as much as possible so at a skim, you got what we were gettin’ at.

FINAL: We pulled our new street banners through to the inside of the brochure, proving there were plenty of interesting businesses open for business in Downtown Mooresville. I was glad when we finally dropped the individual listings in favor of supp…

FINAL: We pulled our new street banners through to the inside of the brochure, proving there were plenty of interesting businesses open for business in Downtown Mooresville. I was glad when we finally dropped the individual listings in favor of supporting Downtown as a richer, more engaging destination.

One cool thing we did was a simple map insert for the brochure. We’d heard this story from the old hardware store: when people were done shopping there, they’d ask, “Is there someplace I can grab a bite?”. They’d tell ‘em where to go, but who knows if they ever found the place. Turned out this was a common occurrence at most all the businesses. So we gave these maps to every shop Downtown and they’d circle where they were on the map, and the location of what the customer was looking for. Just like at a resort. And then those folks would leave with a helpful list of everything they could see and do and buy Downtown. Cool, right?

FINAL: We cobbled together enough for the first brochure, and eventually built our photobank up enough for a major revise. This time featuring way more images of what makes Downtown so amazing. Pictured above is the inside of the second brochure and…

FINAL: We cobbled together enough for the first brochure, and eventually built our photobank up enough for a major revise. This time featuring way more images of what makes Downtown so amazing. Pictured above is the inside of the second brochure and below are some festival snaps we were able to get throughout the year.

FINAL: When I designed Downtown’s logo I designed it to live in a lot of different situations. But I hadn’t planned on it promoting weddings. I was happy that Downtown’s aggressive bold brand didn’t drown out the sweetness of this brochure’s messagi…

FINAL: When I designed Downtown’s logo I designed it to live in a lot of different situations. But I hadn’t planned on it promoting weddings. I was happy that Downtown’s aggressive bold brand didn’t drown out the sweetness of this brochure’s messaging.

Eventually some of the merchants got together to form a sort of wedding conglomerate. It was such a neat idea. Each merchant had their own offerings for the newly betrothed (hair, makeup, fashion, tailoring, tuxedos, flowers, etc.) and they needed a brochure they could hand out at events they’d host. I mentioned this somewhere else, but getting merchants to work together is next to impossible, so I was super excited for them. I was also excited that they thought to even ask the Executive Director for help! Which was what anyone could do at any time (that’s why the Commission exists), but in the past everyone just went rouge and did whatever. So this was a sign they were not only listening, they were learning. Whew! It was interesting to try and soften our pretty hard-edged, railroad inspired brand to live in such a delicate wedding environment, but I think it turned out pretty well.

DAVE SOPP – Creative

Yep, that’s me. I’ve got over 20 years of marketing strategy, graphic design, advertising art direction, and illustration experience. Want to use some of it? Email me at dave@davesopp.com

 

How to Tell a Big Story in a Small Brochure.

Design > Brochures

Brochures are fun. I go on and on about how I like to solve multiple problems with one solution, and this kind of project really gives me the legroom to do that. We had just rebranded Continuum, and they wanted to go after more of their lucrative B2B business. So the first thing I did was get some one-on-one time with the sales team. Look, if you’re creating sales collateral, you have to get the reps involved no matter what. Number one, they’re the ones out there trying to make it work. And if they’re worth their salt, they’ll give you some great insights on how to help them. Number two, if you go off and make something in a vacuum, they’ll have no ownership of the final product and your beautiful work will never leave the box the printer shipped it in.

FINAL: The cover of Continuum’s business brochure. The purpose? Convince businesses that Continuum is a not just a local option, but an unexpectedly capable partner.

FINAL: The cover of Continuum’s business brochure. The purpose? Convince businesses that Continuum is a not just a local option, but an unexpectedly capable partner.

Robin and Tyler were great/super helpful. The net of the net was that none of the out-of-town competitors had to do anything to prove their worth. An endless churn of sales people dropped off rate cards and the business just made itself happen. Robin and Tyler had more work to do. A lot more. They had to tell them who Continuum was, and then convince them they were up to the task of handling their business critical services. They had to make a case that having a local provider was actually a really big advantage over going with any of those out-of-town providers. So this was the task. There were two tiers we had to communicate to – small businesses (nail salons, bars, restaurants), and big enterprise accounts (manufacturing, medical offices, business parks). We were budgeted for one collateral piece, for both.

FINAL: The first spread of Continuum’s business brochure introduces them (problem number 1 – who are you people?) as a local provider doing a lot to help local businesses. Lots of eye candy tell essentially this same story over and over (and over an…

FINAL: The first spread of Continuum’s business brochure introduces them (problem number 1 – who are you people?) as a local provider doing a lot to help local businesses. Lots of eye candy tell essentially this same story over and over (and over and over).

When I do a collateral project, every spread has to solve a problem. So, the number of problems determines the length of your brochure. Every brochure project is different but I tend to tackle each one in the same way – knowing nobody wants to read your brochure. So why do ‘em? Because it’s an excellent, super versatile tool. I’ll get to that in a minute. But really, no one wants to read these things. That’s why in each spread I try to focus on the main problem briefly, then pepper each spread with lots of pullouts, tidbits, graphics, photos and captions. Sometimes all these bits are unabashedly saying the same thing – the point I want you to take away from this spread. In other words, even if you just skim this thing you’ll pick up what I’m putting down. And all of it combines to reinforce the brand as reliable and strong, local and friendly, and more than capable of handling any size job.

FINAL: Second spread, second problem – Continuum may be local, but we’ve got incredibly talented, experienced people running this place. Remember, the logo assignment for this rebrand had to shout RELIABILITY. This spread had to back it up.

FINAL: Second spread, second problem – Continuum may be local, but we’ve got incredibly talented, experienced people running this place. Remember, the logo assignment for this rebrand had to shout RELIABILITY. This spread had to back it up.

FINAL: Ah, this spread is for the big boys. The enterprise business that’s going to have a LOT on the line with any provider. We had to prove we could speak their language. You want to talk about Dark Fiber, Colocation, and Ethernet Transport? Broth…

FINAL: Ah, this spread is for the big boys. The enterprise business that’s going to have a LOT on the line with any provider. We had to prove we could speak their language. You want to talk about Dark Fiber, Colocation, and Ethernet Transport? Brother, we can talk about that and more all day long.

FINAL: This spread is about not just supporting all kinds of business, but also being involved in the community. Because we’re real, local people.

FINAL: This spread is about not just supporting all kinds of business, but also being involved in the community. Because we’re real, local people.

The fun thing about this too is that when you give it to a small business owner, they see what you’re saying to way bigger customers. It’s sort of comforting to know that, 1) this company can more than handle my business, and 2) should I realize my dreams and expand, this is a provider worth sticking with.

So back to why, if no one’s going to read this, it’s still worth doing. Well, this one piece can be used in a LOT of different ways. The printed version of this piece became a great little book on what and who this rebranded company was. For example:

  • The CEO, Board of Directors, commissioners, mayors, town managers and PR folks who had to promote and defend this business could now be on the same page and speak the party line for everyone in the company and all the interested stakeholders

  • The sales team could use it as a walk-through of their pitch (which it really was, thanks to their involvement)

  • It’s a great quality leave behind, and as a mailing, it’s harder to throw away than, say, a giant rate card postcard. The piece says, “this is a quality piece and you’re worth having it.”

As a PDF it could be used as:

  • a sales email attachment

  • a free download on our website. Give us your email and we’ll tell you why your local choice is your best choice.

  • a free download in a social media campaign

  • a free download in a B2B html email campaign

Also, you could enlarge and print each spread to decorate the customer care office. Or hang ‘em up in the conference room. In the end, Continuum didn’t get the brochure they thought they needed. They got a lot more.

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DAVE SOPP – Creative

Yep, that’s me. I’ve got over 20 years of marketing strategy, graphic design, advertising art direction, and illustration experience. Want to use some of it? Email me at dave@davesopp.com